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- Use Global tools, interfaces and processes to execute export shipments and meeting set KPIs
- Basic knowledge on cargo commodity as per IATA rules and regulations
- Coordinate with BUs (Customer Service Teams), planning team, warehouse and terminal transfer vendor to ensure timely and accurate execution of AWBs and preparation of carrier required documentation
- Validate and input accurate mandatory information and pricing for export transactions assigned to him/her
- Ensure and trigger pre-alerts and necessary electronic submission / interface to relevant stakeholders for the assigned air export shipments
- Back up and cross support other Air Export team members
- Attend to any air terminal requests / amendments to ensure timely uplift
- Handle mishandled, cross-labelled shipments, damaged and lost cargo
- Upon receiving Planning Load packing list from the Planning Team, to coordinate with warehouse and transfer teams for all BUP and Charter Shipments to prepare AWB and Airline Labels
- Ensure all cargoes are ready and prepared for flight, and coordinate accordingly
- Identify possible Dangerous Goods (DG) rendered to Bollore without declaration
- Check and ensure DG goods are declare and packed in accordance with IATA DG Regulation
- Ensure compliance with customer's Standard Operating Procedures and Work Instructions
- To represent and participate in any internal improvement projects
- Timely escalation of issues / concerns that requires broader attention and resolution
- Maintain the Air Export Team administration of files and documentations
- Take on all other ad-hoc tasks delegated by Supervisor/Manager
- Minimum 2-3yrs experience in Air Export Operation
- Able to work on rotating shift, Sunday and Public Holiday
- Meticulous and attention to details
- IATA DG Certification, Cargowise knowledge will be an advantage
Operations Executive - Singapur, Singapore - CEVA Logistics
Description
About the role
The incumbent is required to support the Air Export Team in the transition to new system and daily operations, ensuring set business objectives are met
What you will be doing
Requirements
The successful candidate