Customer Service - Singapore - SNATCHJOBS SINGAPORE PTE. LTD.

Wei Jie

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Wei Jie

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Description

Job description:


Rice Fields (RICE) pride ourselves as a reputed architectural material solution provider of premium quality and stylish eco-friendly tiles to homes, institutions and commercial buildings.


If you are interested to be part of the team that helps to create dream and award-winning spaces, we now invite you to join our team today as a Customer Service (AR Billing) Executive.


Responsibilities:


  • Process the Sales quotations received from the Materials Planners to generate Sales Orders, Delivery Orders and Invoices or any documents as required by the process flow.
  • Follow up with the Materials Planners and customers when there is incomplete information or documents
  • Perform the necessary checks on stock inventory level and payment records before processing orders
  • Follow up with customers on payment matters: to ensure that payment is collected based on terms of sales
  • Attend to customer's enquiries on sales order/ delivery order status
  • Ensure the proper and appropriate representation of the Company in all areas with regards to dealing with customers and external relations.
  • Respond to requests from both internal and external parties in a timely manner
  • Assist in the cataloguing and maintenance of the Samples library

Requirements:


  • Advantageous to have basic accounting knowledge and prior experience using SAP system
  • Have good interpersonal and communication skills
  • Meticulous
  • Willing to work on Saturdays on a 5day work week (4 weekdays and 1 Saturday). Nonworking days for Sunday and Public holidays

Benefits:


  • 14 days annual leave
  • Medical and Insurance coverage
  • Support incentives available

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