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- Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
- Build a strong relationship with customer.
- Communicate and follow-up with customer daily on the status of their shipments or deliveries.
- Ensure customer's requirements are communicated with operations team promptly.
- Communicate and coordinate with superior and warehouse to improve department processes.
- Ensure all emails are to be respond on time.
- Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
- Do reports that required from Superior, training provided.
- Other ad hoc duties as assigned.
- At least 1 year experience in Logistics, Transportation Firm
- Preferably with some shipping procedures knowledge.
Customer Service Associate|Logistic|Pasir Panjang - Singapore - THE SUPREME HR ADVISORY PTE. LTD.
Description
Roles & ResponsibilitiesTransportation/ Logistics Industry
Salary: $1,600 - $2,300
Working Location: Pasir Panjang
Roles & Responsibilities
Requirement
Interested applicants can email your CV to or whatsapp to
The Supreme HR Advisory Pte. Ltd || 14C7279
Chua Jie Ying (Evelynn) || EA Personnel License R
Tell employers what skills you haveCustomer Service Skills
Customer Service Oriented
Customer Service Delivery
Transportation
front line customer service
Customer Service
Customer Service Excellence
Shipping
customer service support
Customer Service Experience