No more applications are being accepted for this job
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 May 2024
- Expected salary: $1,800 - $2,700 per month
Customer Service Executive - Queenstown, Singapore - T9 Global Logistics Pte Ltd
T9 Global Logistics Pte Ltd
Queenstown, Singapore
3 weeks ago
Description
To provide quality service and achieve satisfaction to our valued partners and customer.Roles & Responsibilities• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assignedRequirement
• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environmentJob Types: Full-time, Permanent
Summary of role requirements: