Call Centre Agent - Singapore - PINNACLE CREDIT SERVICES PTE. LTD.

Description

Roles & Responsibilities

Responsibilities:

• To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial clients
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Arrange and negotiate payment plans with customers
• Perform administrative duties, enquiries, accounts monitoring
• Update and maintain the Credit Collection System
• Any other ad-hoc duties assigned

Requirements:

• Candidate should possess at least a Diploma/'A'/'O' Level
• Good spoken English
• Excellent communication and interpersonal skills
• Service-oriented and results driven
• Enjoys working in a fast-paced environment
• A team player who is also able to work independently

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Quality Assurance
Housekeeping
Interpersonal Skills
Data Entry
Good Communication Skills
Team Player
Microsoft Word
Customer Service
Able To Work Independently
Customer Service Experience
Committed to Professionalism