2 alternative titles for 'Customer Care Officer' using 'en-US' language - Singapore - Search Network Pte. Ltd.

Description

Customer Care Officer x2 (North/MNC/Good Working Environment) MNC

Job Responsibilities:

Maintain and assist the Line Manager in customer care excellence activities/programs as well as to contribute to the team in providing efficient after sales support.

Develop clients perception towards the OrganizationTrack customer satisfaction effectiveness via surveys to understand client perception towards the Organization. Thereby, building service excellence through all levels of the company.
Manage all aspects of after sales services including enquiries and challenging customer recoveries.
Ensure efficient response to enquiries (via web and phone)

Any other duties that may be assigned by the Line Manager from time to timeRequirementsAt least 1 year of working experience in customer service or call centre operationsHighly independent and organizedTeam playerPositive attitude with a pleasant personalityExcellent communication skills and telephone etiquetteProficient in computer skills; web and Microsoft OfficeClient relation management knowledge will be an added advantageRequirementsQualification:
A-Level, Diploma, O-Level
Years Exp: 0Salary range: From: $1,700 To: $2,200

Location:
NorthFull Time, PermanentPlease complete the application form

Your EmailFirst NameLast NameMaleFemaleDate of BirthNationalityContact NumberHighest Education LevelYears of ExperienceLatest/Current Salary (SG$)$ Per MthExpected Salary (SG$)$ Per MthLatest/Current EmployerLatest/Current Job TitleDriving LicenseClass 2B / 2A / 2Class 3Class 4Class 5NILPossess Own Vehicle

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