Car Service Advisor - Singapore - LION CITY RENTALS PTE. LTD.

Description

Responsibilities:

· Act as a primary point of contact between customers and the workshop, ensuring effective communication and

a seamless service experience.

· Provide expert advice to customers on their vehicle's maintenance and repair needs,

· Record customer concerns accurately, communicate service quotations, and estimate job completion.

· Monitor service and repair progress, conduct post-repair inspections, and coordinate rectifications if needed.

· Handle all documentation, cost estimates, billing, and ensure the timely closure of job cards.

Requirements:

· Nitec/Diploma/Degree in Engineering preferably automotive-related.

· Have a minimum of 2 years of experience as a Service Advisor or in a customer service role within the

automotive industry.

· Possess the ability to detect basic vehicle faults and problems.

· Demonstrate the ability to work positively under pressure and meet tight deadlines.

· Display excellent communication and interpersonal skills.

· Possess proficient computer skills to manage customer information and process service orders.

· Work location at Jalan Besut

Why should you join us?

· Career progression opportunities

· Comprehensive health benefits

· Annual leave up to 21 days

· Free parking available