Jobs

    Customer Care agent(Officer/Exec) x 3 - Singapore - RECRUIT HAUS PTE. LTD.

    RECRUIT HAUS PTE. LTD.
    RECRUIT HAUS PTE. LTD. Singapore

    5 days ago

    Default job background
    Description
    Roles & Responsibilities

    Officer Level

    • Attending to hotlines & Customer Care mailbox
    • Answering incoming enquiries via hotlines, email and other channels
    • Account servicing for customers belonging to Residential, Small Commercial Sales.

    Executive Position:

    • Represent company as a brand ambassador.
    • Achieve monthly performance goals
    • Ability to identify opportunities and challenges
    • Support new developments and initiatives
    • Developing of customer service quality benchmark
    • Answer enquiries from all mediums.

    Requirements

    • Diploma / A-Level / Degree in any field
    • Strong interpersonal skills and comfort with engaging new people on a daily basis
    • Proactive worker with strong time management and prioritisation skills to manage deadlines
    • Executive level : Experience in B2C sales and cold calling/customer relationship skills
    • Experience in MS Office, CRM and other customer service management software or solutions are a plus.

    Interested candidate please send in your msword resume to

    Tell employers what skills you have

    CRM
    Microsoft Excel
    Customer Service Management
    Interpersonal Skills
    Customer Care
    MS Office
    Account Servicing
    Call Centre Management
    Time Management
    Bank Accounts
    Banking
    Customer Satisfaction
    Team Player
    Customer Service


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