This role plays a key part in our Service Support team, coordinating call centre operations, billable order management, and service planning.
Lead outsourced call centres by supervising daily operations, ensuring SLA compliance, resolving escalations, and coordinating performance reviews.
Maintain and analyze the Daily Management (DM) dashboard for performance metrics.
Support continuous improvement by driving process efficiency initiatives and ensuring adherence to ISO standards.
Collaborate with internal teams to communicate process gaps or critical issues to Regional SCC leadership for seamless service delivery.
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Công việc của Dispatcher bao gồm quản lý tất cả các chuyến thu gom được sắp xếp bởi dịch vụ khách hàng hoặc qua đặt chỗ trực tuyến. Điều này đảm bảo rằng chuyến thu gom được phân công đến tài xế phù hợp đúng thời gian và giải quyết bất kỳ sự thất bại trong việc thu gom nào ngay l ...
Singapore1 week ago
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El representante del campo es un gerente que lidera un equipo multicultural de representantes del campo. Su misión es desarrollar las habilidades de su equipo e impartir coaching en el área operativa. · ...
Singapore4 weeks ago
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The Technology Program Manager will oversee and drive delivery of technology solutions across customer accounts. · ...
Singapore Full time1 month ago
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Innova Solutions is Hiring – Test Program Manager (Digital Domain) | Singapore · We are seeking an experienced GTO Test Program Manager to lead end-to-end testing for large-scale digital banking programs. This role involves managing multiple external vendors, driving QA transfor ...
Singapore2 days ago
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You will join the Customer Communications and Service Culture (CCSC) Division and be part of the team to drive initiatives to improve our service delivery to the public. · Working with different LTA divisions to better understand customers' needs and review the public facing coll ...
Singapore Full time1 month ago
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JLL empowers you to shape a brighter way · We are shaping the future of real estate by combining world class services advisory and technology for our clients. · Manage small-scale construction projects across APAC excluding India / ANZ · ...
Singapore Full time4 weeks ago
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This is a full-time hybrid role for a Digital Delivery Director based in Singapore with opportunities to work from home. The individual will oversee program management and project delivery ensuring timelines budgets and quality standards are met. · ...
Singapore2 weeks ago
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Be a Part of Something BIG · The Delivery Manager is responsible for end-to-end delivery and release management for the BCC (Billing, Customer & Charging) squad, with primary accountability for BCC Major and Ad-hoc releases. · This role serves as the single point of coordination ...
Singapore $36,000 - $52,000 (SGD) per year3 days ago
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We're hiring a Project Manager to lead application transformation and modernisation initiatives in a large, enterprise environment. · ...
Singapore3 weeks ago
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The Enterprise AI & Transformation, Presales and Client Delivery Lead will drive AI-led process automation and enterprise application transformation initiatives for BFSI clients.The role requires strong experience in enterprise applications, AI/automation solutioning, and the abi ...
Singapore1 week ago
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[What the role is] · NAC's Access & Community Engagement Department creates opportunities for everyone living in Singapore to have meaningful encounters with the arts as an integral part of their lives, contributing to building a connected society and a distinctive city. You will ...
Singapore Full time1 day ago
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We're hiring a project manager to lead application transformation and modernization initiatives in a large enterprise environment. · ...
Singapore1 month ago
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We're hiring a Project Manager to lead application transformation and modernisation initiatives in a large enterprise environment. ...
Singapore1 month ago
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This is a full-time role located in Singapore for a Head of Gas Component Development Engineering & SEMI Compliance. · ...
Singapore1 week ago
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Role Summary: · The Operations Executive provides essential administrative and operational support to the Project · Management and Operations teams. Based in Singapore, the role is responsible for SAP data entry, · coordination with purchasing and suppliers, and supporting accoun ...
Singapore $42,000 - $72,000 (SGD) per year3 days ago
- Work in company
Technology Program/Project Manager – ServiceNow Workplace Service Delivery
Only for registered members
We are seeking a Technology Program/Project Manager with mandatory hands-on ServiceNow Workplace Service Delivery (WSD) delivery experience. · This is a critical onsite role based in Singapore, responsible for end-to-end governance, · detection of risks and issues (RAID), quality ...
Singapore2 weeks ago
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Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us at GovTech where we offer you a purposeful career to make lives better through robust learning and development opportunities. · At GovTech, we em ...
Singapore Full time1 month ago
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We are seeking a senior Technology Program / Project Manager with mandatory hands-on ServiceNow WSD experience to be onsite in Singapore. · ...
Singapore2 weeks ago
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We are looking for a Pre-Sales with Sales sensitive professional to support business growth within Singapore local banks, · concentrating on IT professional services and enterprise-scale software delivery engagements. · This role is approximately 80% pre-sales and solutioning, an ...
Singapore1 month ago
- Work in company
mgr / deputy / assistant mgr, customer insights & audit services
Only for registered members
You will join the Customer Communications and Service Culture (CCSC) Division to drive initiatives to improve our service delivery to the public. · Background in Maths, Science, Economics, Statistics Computer Engineering required. · ...
Singapore Full time1 week ago
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+p>Job summary · Assist with logistics operations and handle deliveries.ResponsibilitiesAllocate orders to drivers. · Prepare delivery manifest for next day's delivery. · ...
Singapore1 month ago
high impact service delivery role - Singapore - beBeeCustomerCare
Job title: SG Service and Customer Care Lead
Description
Job Opportunity
Thermo Fisher Scientific is seeking an In-Country Service & Customer Care Leader to ensure outstanding service delivery and customer happiness locally.
Key Responsibilities:
,
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Warehouse Dispatcher
Only for registered members Singapore
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Field Representative Manager
Only for registered members Singapore
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Technology Program Manager
Full time Only for registered members Singapore
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Test Program Manager
Only for registered members Singapore
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deputy/assistant mgr, customer communications
Full time Only for registered members Singapore
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Small Works Programme Manager, APAC
Full time Only for registered members Singapore
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Digital Delivery Director
Only for registered members Singapore
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Delivery Manager
Only for registered members Singapore
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Project Manager
Only for registered members Singapore
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Senior Client Partner
Only for registered members Singapore
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Asst Mgr/Mgr, Access and Community Engagement
Full time Only for registered members Singapore
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Project Manager
Only for registered members Singapore
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Technical Project Manager
Only for registered members Singapore
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Head of Gas Component Development Engineering
Only for registered members Singapore
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Operations Executive
Only for registered members Singapore
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Technology Program/Project Manager – ServiceNow Workplace Service Delivery
Only for registered members Singapore
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Senior Manager
Full time Only for registered members Singapore
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Project Manager
Only for registered members Singapore
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Presale & Sales Mixed Professional
Only for registered members Singapore
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mgr / deputy / assistant mgr, customer insights & audit services
Full time Only for registered members Singapore
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Logistic Assistant
Only for registered members Singapore