IT Administrator - Singapore - GOLDTECH RESOURCES PTE LTD

Description

Roles & Responsibilities

• Provide daily administration support including scheduling of meetings, planning team bonding activities and documentation, incidents and request handling for the department.
• Prepare weekly and monthly report for Management to review
• Conduct small group training for Service Request Readiness (SDR)
• Assist in maintaining IT asset inventory which include tagging and updating
• Liaising with vendors, purchasers, requesters, Finance and suppliers on discrepancy in documents such as POs and DOs
• Ensure proper documentation, incidents / request handling till closure
• Conduct period review and analysis of incidents / requests, monthly data extraction and report consolidation
• Execute IT service requests including coordination and communication with relevant support parties
• Provide recommendation and improvement, modification for existing SOP from time to time
• Initiate sourcing of hardware and software and obtain quotations for comparison to meet business units' requirements
• Negotiate with external vendors for best terms and conditions of the purchases
• Keep track purchase summary
• Maintain records and databases containing information regarding company's software, licenses and warranties

Requirements

• Nitec / Diploma in Information Technology
• Proficient in MS office
• Good interpersonal skills & office organisation skills

Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to

Tell employers what skills you have

Troubleshooting
Microsoft Office
Microsoft Excel
Service Management
Consolidation
Customer Support
Interpersonal Skills
Inventory
Active Directory
Contract Management
Administration
Information Technology
Active Directory Experience
MS Office
Attention to Detail
Administrative Support
ITIL
Scheduling
Sourcing
Able To Work Independently