Call Centre Associate - Singapore - TEMPSERV PTE. LTD.
Description
Responsibilities:
- Reports to the team lead and contact centre manager
- Assist in the documentation of operational procedures
- Respond promptly to and record details of customer enquiries
- Handle and resolve issues raised by customers and record details of actions taken
- Escalate requests and unresolved issues to management
Requirement:
- O level / ITE / Diploma in any discipline
- 1 year exp in Customer Service / Call Centre will be added advantages
- Entry level / no exp are welcome
- Possess excellent customer service, communication and interpersonal skills
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