- Support the co-ordinating across the ASP region and related markets to define AOP, key performance metric targets Scorecards and business performance reporting
- Support AOP and performance targets including key performance metrics including revenue, NNIA, wealth penetration, customer acquisition, product diversification
- Support for the design and implementation of key initiatives to help drive performance, sharing best practice across markets
- Supports the development/ articulation of ASP and Group Strategic objectives & priorities
- Provides support to ensure adoption and interlock with ASP markets of approach and plan for the execution of the key initiatives to drive overall business performance
- Support the development of Retail Wealth Strategy and related execution in Asia Markets with alignment and leverage of the overall Asia Wealth Strategy , along with oversight and monitoring of commercialization and KPIs
- Support for collating and managing effective Wealth Business Performance reporting across respective markets and reporting to senior management in a timely manner
- Provide input and support andfacilitate Annual Operating Plan discussions across markets, in line with strategic objectives, and act as a referral point and manage the implementation of new capabilities of Wealth proposition with focus on service standards, wealth customer growth and financial performance Requirements
- Previous experience in wealth management, proposition development, strategy consulting and/or analytics with exposure to strategy development, proposition formation, product development, commercial management across specific traditional and/or digital financial product categories and customer segments
- Good understanding of HSBC's wealth eco-system, business and system architecture is preferred
- Insights on competitive and innovation landscape in Retail Wealth industry globally and Asia specifically
- Retail banking experience, familiarity with large bank environment
- Experience of data & analytics and their application in multi-channel CRM programmes
- Experience with multi-geography team/product/ management of wealth clients or products
- Experience delivering products and/or proposition features, digital solutions to market and delivering commercial results and customer outcomes in line with plan
- Knowledge of WPB business drivers, sales and financial planning process, products and solutions, digital enablers would be preferred
- Well developed, proven project management skills
- Customer-obsessed and digital savvy
- Culturally sensitive and understanding of global and local customer needs
- Strong commercial awareness and analytical skills, understand product economics and experience in organizational and project managements
- Highly effective communicators with excellent interpersonal skills
- Excellent relationship building and senior stakeholder management skills
- Credibility and gravitas to challenge and coach upwards, horizontally as well as lead high impact work streams
- High level of energy and enthusiasm. And, ability to navigate conflicting strategic priorities and decisions, and influence, engage and lead in a positive, inspiring manner
- Have the potential for further development personally and professionally. And, meet the requirement of leadership capability level for role including values level
- Able to work within a multi-jurisdictional and high velocity team with the direct manager in a different market
Asian Wealth Business Performance and Implementation Analyst - Singapur, Singapore - HSBC
Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as an Asian Wealth Business Performance and Implementation Analyst.
Principal Responsibilities
To be considered for this role, the relevant rights to work in Singapore is required.