UX Writer and Content Designer - Singapore - GOOGLE ASIA PACIFIC PTE. LTD.

GOOGLE ASIA PACIFIC PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

PRODUCT AREA

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: "Focus on the user and all else will follow."

JOB DESCRIPTION

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

ADDITIONAL JOB DESCRIPTION

In this role, you'll help set the vision for payment efforts and drive cohesive narratives across multiple platforms and touch points, focusing on delivering the best experience for our users. You'll collaborate with a cross-product group of Designers, Product Managers, Researchers, and Engineers to understand our customers' motivations and mindsets, and develop clear content for users.

Qualifications

JOB RESPONSIBILITIES

Document writing and style guidelines, word lists, and strategy principles.
Partner with researchers to test content, and weave research insights and metrics into solutions that lead towards a more reliable payments experience.
Develop best practice guidelines for Google Pay when creating user interface copy in Japanese

MINIMUM QUALIFICATIONS

Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience
2 years of experience in writing, editorial, marketing, UX writing, or related, as well as leading content strategy projects
Ability to communicate in Japanese and English fluently as this role will be writing a user-interface copy in Japanese for Google Pay tailored to the Japanese-speaking market

PREFERRED QUALIFICATIONS

Ability to work out creative solutions when stakeholders have different perspectives
Ability to plan and manage projects independently and thrive in ambiguity
Proven ability to drive design thinking and work closely with UX and product teams
Excellent conversation and presentation skills, including developing presentations

Tell employers what skills you have

Usability
Editorial
User Experience
Content Strategy
Marketing
Strategy
User Interface
Journalism
Advocate
Writing
Design Thinking
Presentation Skills
UX
Japanese

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