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- Daily support to the IT and logistics team on infrastructure related incidents, service calls, requests, queries, feedback or complaints.
- Conduct daily health checks on the local infrastructure
- Collaborate with various teams on process improvement to improve operations and work processes
- Data Centre management on IT infrastructure (Server, VM infrastructure, Networks,
- Assist on physical security infrastructure and administration support
- Manage the IT DR and BCP exercise
- Provide quality technical support and support for PCs, virtual machines, laptops, phones, recording, mobile solutions, printers, Windows OS, Office suite, etc.)
- Standby phone support service for IT & Logistics activities/incidents after working hours
- Verify IT services invoices and provide procurement support
- Other adhoc duties as assigned
- Degree/ diploma holder with at least 5 years of related working experience in infrastructure support or engineering area
- Competent in Microsoft products, VMware network, Backup & Storage, security, telecommunication systems, Video conferencing, voice recorder system, end-user devices and IT Project management
- Strong analytical, problem solving and organizational skills
- Service oriented, team player, innovative and independent
Technical Support Engineer - Singapore - GMP Technologies
Description
Responsibilities:
Appliances, etc) and facility (lighting, cooling, UPS, FM200 etc) in production and disaster recovery DC, and in network and server rooms.
Requirements:
To learn more about this opportunity, please contact Eileen Sng/ Charnele Tan at [HIDDEN TEXT]/
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Eileen Sng | Registration No: R