SOC Manager - Singapore - ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD.

Wei Jie

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Wei Jie

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Description

Responsibilities

  • Lead the overall daytoday work of the security operations center in ensuring events and/or incidents are detected and responded to established process as per the agreed standing order.
  • Recruit, manage, develop, and retain the SOC analysts.
  • Develop and revise the framework, procedures and processes that are required to ensure daily operation in SOC.
  • Develop and review the list of standard operational documents that are required in the SOC.
  • Ensure the reports (monthly and periodically) are delivered accurately and timely.
  • Train the SOC analysts to carry the daily operations in accordance to established framework, procedures and processes.
  • Ensure strict compliance to the agreed SLA.
  • Collaborate with various teams in Ensign in ensuring that that the services are onboarded promptly as per the scheduled plan.
  • Collaborate with the OMs and ODs within Ensign to align the best practices in SOC operations and environment.
  • Identify and manage service delivery risks and service improvement plan to define the means to address the gaps.
  • Deliver a positive security outcome to drive Client Satisfaction, Retention and Growth.

Requirements:


  • BS/BA degree in Computer Science, Information Systems, or related discipline or equivalent experience.
  • 8 or more years of professional work experience in the security IT field, with relevant experience in the maritime industry
  • Experienced with operations in SOC environment.
  • Proficient experience working in an Agile environment.
  • Demonstrates broad knowledge of cybersecurity technologies, trends and strategy.
  • Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
  • Organizational, project management, interpersonal and communication skills (verbal and written).
  • Ability to manage and prioritize multiple tasks and projects and assist/advise support engineers in establishing appropriate priorities as well as demonstrated ability to manage customer projects and portfolios.
  • Strong interpersonal skills, ability to mentor/train staff and bring awareness to current and emerging threats.

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