quality assurance system - Singapore - SKY & F PTE. LTD.

Description

• Technical support services for DevSecOps/Integrated Application Lifecycle Management (iALM) system;
• Monitor and maintain iALM applications and its infrastructure in production and non-production environment;
• Troubleshoot and resolve iALM incidents raised by users as per SLA;
• Create DevSecOps workflows based on the ALM workflows;
• Set up new user's accounts and profiles;
• Liaises with the iALM product IT support when necessary;
• Ensure integration and connectivity of iALM with other systems;
• Provide training for users on updated iALM workflows, features and recommend best practices;
• Support users to publish documents and create templates;
• Migrate from iALM applications to the recommended tools;
• Recommend optimal processes and workflows customized to achieve better system performance;
• Review and update user guide on new application features and its usage;
• Report weekly status on issues status and system resources utilization.

The qualifications required are as follows:

• Tertiary qualification in Information Technology or Engineering;
• Technical skills in scripting for iALM applications, GitLab, Jira, Confluence and other DevSecOps tools;
• Understanding of Software Development Lifecycle (SDLC)/QA processes;
• 2 years experience of maintaining DevSecOps system/ALM application such as Microfocus/OpenText solutions will be added advantage;
• Good analytical and problem solving skills;
• Worked in user-centric environment with focus on quality delivery.Ability to work with minimal supervision under tight schedules.
• h) Able to work well both independently and in a team;
• Good written and verbal communication skills; and
• Good communication skills;