Patient Service Associate - Singapore - TALENTS@WORK PTE. LTD.
Description
Patient Service Associate (Outpatient Pharmacy)
**2 years contract*
The Challenges:
- Assisting in processing of medication orders for inpatient and outpatient dispensing and supplies.
- Performing cashier and billing functions.
- Adhering to the policies and procedure pertaining to Good Dispensing Practices
- Providing advice on the products kept in pharmacy.
- Handling telephone and walkin enquiries from patients and hospital staff.
- Assisting in the reception and patient registration in the pharmacy areas.
- Assisting in providing quality customer service.
- Receiving, unpacking and checking stocks against the appropriate documents, ensuring that items supplied are correct and accounted for.
- Arranging stocks in FEFO order.
- Performing stock receipts and issues/ transfer in the inventory systems.
- Assisting in counting the stock during stock taking
- Monitoring and maintaining inventory of stocks in the areas of work such as replenishing of stock in the pharmacy.
- Maintaining the cleanliness of the pharmacy work areas and prepare work areas for daily operations.
- Participating actively in the various activities organized by the hospital such activities include QC, community projects, staff welfare and recreational activities and etc.
- Assisting in daily manpower role allocation
- Assisting in orientating and training new staff
- Any other duties as assigned
What it Takes:
- Min. GCE 'N' levels
- Computer literate, IT Savvy
- Customer service skills
- Able to work staggered shifts between 8.15am7.30pm on weekdays and 4.5hours (between 8am 8pm) on alternate Saturday / Sunday
- Comfortable rotating between YCH, KTPH and TTSH
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