Field Engineer - Singapore
Only for registered members Singapore
1 month ago
* This salary range is an estimation made by beBee
Job summary
The Field Engineer will provide enterprise-level assistance to customers, troubleshooting and resolving network and hardware issues. He/she will understand the root cause to prevent its recurrence or minimize the impact to customers.
Responsibilities
- Taking ownership of service issue(s) reported and seeing it through to resolution
- Diagnosing, identifying, troubleshooting, and working with vendors to resolve service-related problems
- Monitor and maintain network infrastructure
- Provide Level 2 and Level 3 support to network related issues covering LAN, WAN, VPN, WLAN, Cloud, and SDWAN
Qualifications
- At least a Bachelor's Degree in, Electronics and Communications Engineering, Computer Science/Engineering, Information Technology, or equivalent
- Proven work experience as a Network Support Engineer, Technical Support Engineer, IT Support Engineer, or similar role
Job description
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