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- Perform all Front Desk related duties including but not limited to check-in, check-out, currency exchange, credit checks, guest folio checks, guest profile maintenance and room allocation in accordance with departmental standards.
- Perform all Telephone related duties including but not limited to answering phone enquiries, monitoring internal job requests, ensuring wake-up call requests are promptly acted upon, handles emergency communications within the hotel, and any other tasks that are in accordance with department standards.
- Coordinate with Housekeeping Department on the room turnover and monitor bedding arrangements as well as room situations.
- Other tasks and responsibilities as may reasonably be required for the needs of the business and to fulfil your role.
1 alternative title for "Guest Service Executive" using "en-US" language - Singapore - PARK REGIS INVESTMENTS PTE. LTD.
PARK REGIS INVESTMENTS PTE. LTD.
Singapore
1 month ago
Description
Roles & ResponsibilitiesFront Office
Microsoft Office
Housekeeping
Interpersonal Skills
PowerPoint
Adaptability
Opera
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Hospitality