Assistant Customer Relation Officer - Singapore - MSR INTERIOR DESIGN PTE. LTD.
MSR INTERIOR DESIGN PTE. LTD.
Singapore
Verified Company
2 days ago
Description
Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.- Identify and assist with customer's needs to achieve satisfactions
- Build and maintain relationship with clients
- Perform call back to customer and coordinate follow up actions/service recovery
- Send review request to client upon project completion
- Keep customer records accurately in the system, including notes about interactions and file documents
- Provide support to any adhoc duties as assigned
Job requirement:
- Working experience in the related field is preferred.
- Good communication and interpersonal skills
- Proficient in basic Microsoft Office Applications
- Entry level is also welcome to apply