Business Operation Manager - Singapore - HAPPY SHOPPY PTE. LTD.

Description

• Maintenance, troubleshooting and report generation from UNIPRO POS Systems
• Design, install and configure CCTV Systems for all Retail shops.
• Maintenance, troubleshooting and video back ups from various CCTV systems
• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems
• Administer and support core Microsoft, Cisco, Citrix and VMware technologies
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions that will make a handsoff environment
• Define and document best practices and support procedures
• Provide afterhours support for Infrastructure related emergencies as well as weekend maintenance
• Maintain inventory and asset configuration documentation
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction
• Interact with customers and staff at the technical level, as required.
• Other duties as assigned.