Payroll Specialist I - Singapore - Ceridian

Description

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our brand promise - Makes Work Life Better - is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world.

As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today's borderless, flexible, and skills-based work world.

Dayforce is Ceridian's award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

About the opportunity
Ceridian is currently seeking a Payroll Specialist I to join our Dayforce Managed Team.

We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.

What you'll get to do

• Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely
• Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Work with crossfunctional internal partners to resolve client payroll matters and employee inquiries
• Provide Payroll support services to clients according to Ceridian contract, legislative requirements and business needs
• Establish and maintain a deep understanding of customer's requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
• Create, update and review standard operating procedures and performs quarterly document reviews
• Have an "I own it" attitude about deliverables and projects from start to finish
• Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
• Proactively manage quarter, and yearend payroll auditing and processing
• Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements

What's in it for you

• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Amazing time away from work programs
• Support for your total wellbeing through our Live Well, Work Well programs targeting all aspects of your life
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you're living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value

• Involved in the full cycle of payroll processing such as undertaking payroll calculation, performing payroll reconciliation, preparing payroll accounting, general ledger and reports, etc.
• Monitoring the processing checklist and calendars, maintaining precise documentation, providing data / report for respective statutory filing within the stipulated deadlines.
• Examine client(s)'s payroll advice for completeness and clarify with client(s) if in doubt and upload data in system for processing.
• Check payroll reports against payroll advice and client's checklist before sending over to client for verification.
• Provide information for client/employee query(s) within the stipulated timeframe as indicated in the Service Level Agreement (SLA).
• Process client's IR21, NS Claims and Maternity Claims in a timely manner
• Involve in the annual yearend tax reporting. To generate IR8A forms for client's employees and provide resolution to any related queries.
• Maintain proper filing and documentation for all relevant documents (payroll advice, reports and correspondences) pertaining to client(s) payroll.
• Maintain and update Standard Operating Procedure documentation for client(s) under the care of the Specialist.
• To provide data on client's monthly MIS report and advice Finance on headcount no. for timely billing.
• Proactive to takeup new responsibility and adaptive to challenges and create value addition on process improvements.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.