Floor Manager - Singapore - HUNAN TRADITIONAL CUISINE PTE. LTD.

HUNAN TRADITIONAL CUISINE PTE. LTD.

Verified Company

Singapore

19 hours ago

Posted by:

Wei Jie

beBee Recruiter

Job Description and Responsibilities:

Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
Assist the Restaurant Manager in carrying out the function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
Conduct end of probation review for new hires
Incharge of duty roster, product quality, food cost, staff recruitment.
Attend all meetings and training programs when required.
Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
Lead and motivate staff in achieving sales targets and customer satisfaction
Involve, prepare preservice meetings
Keep the Outlet In-Charge/Manager informed on all items of interest
Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
Maintain excellent customer service standards and execution of promotions in outlet.
Work with Human Resource Department in handling staff grievances and disciplinary issues.
Undertake any other related task/duty/assignment that may be given by the Restaurant Manager

Requirements:

Able to work under pressure in a fast paced, dynamic and challenging work environment.
Able to work split shift, weekends and public holidays.
Customer oriented, service focus, responsible and positive working attitude