E-commerce Manager - Singapore - EVERBEST SHOES & HANDBAGS (PTE.) LTD.

Description

Roles & Responsibilities

Your responsibilities will include:

• Driving the sales performance of the e-commerce platform
• Managing and executing promotional campaigns
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance

Key Requirements

• You have a degree in Marketing, Business Administration, or a related field.
• You have prior experience in a similar role. Experience in digital marketing is a plus.
• You possess a solid understanding of e-commerce frameworks.
• You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.
• You have a high level of attention to detail, including a proven ability to manage multiple competing priorities simultaneously.
• You are a creative and strategic thinker with a strong customer orientation.
• You have excellent interpersonal and communication skills, thrive in matrix environments, and are adept at building relationships with different stakeholders.

Tell employers what skills you have

Warehousing
Digital Media
Microsoft Excel
Trend
Analytical Skills
Social Media
Marketing Communications
Administration
Channel
Marketing
Assortment
Project Management
Attention to Detail
Digital Marketing
Team Management
Communication Skills
Customer Service
SEO
UX
Customer Orientation