Beauty Instructor- 5 Days Work week - Singapore - BROWHAUS PTE. LTD.

Description

BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.

Training & Development

Conduct Training Needs Analysis in consultation with the target group or individual to develop new training programme or modify and improve existing programme according to knowledge gaps- Develop basic to intermediate training design, modules, programs and materials necessary to meet training needs.- Arrange and upkeep training venues, equipment and materials pertinent to the effective delivery and measurement of training.- Conduct theory and practical training sessions from basic to intermediate training programs on in-house treatments, product knowledge, customer service and sales techniques.- Conduct training evaluation (reaction to result level) and review post-training results / feedback periodically to track training progress and effectiveness.- Present reports on training results to management and identify opportunities for improvement based on evaluation feedback.Training Quality Control & Audit

Conduct quality check audit on field to ensure proper execution of knowledge and skills in compliance with the service delivery standardsWork closely with retail outlet(s) to monitor the beauty therapists' knowledge and skills, and identify candidates for additional training if necessary.Qualifications and Experience

Relevant beauty or complementary therapy qualifications would be highly advantageous for the role. (E.g. ITEC, CIBTAC, CIDESCO, NITEC, etc.)- At least 2 to 3 years of relevant experience years in a similar role.Relevant experience in Customer Service, Retail Operations or Beauty / Spa industries preferred.