Customer Service Executive - Singapore - RECRUITPEDIA PTE. LTD.

RECRUITPEDIA PTE. LTD.

Verified Company

Singapore

6 days ago

Posted by:

Wei Jie

beBee Recruiter

Description

**Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West - easily accessible.

Responsibilities:

Create profiles for the company's new customers in the internal customer management software, and ensure adherence to the company's guidelines
Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
Input/Maintain data records using the company's system for the various customers job orders
Prepare the various customers' account summary/statement and manage the invoicing process
Liaise with both customers and company stakeholders on pricing/transfers
Handle the various payment preparations with utmost confidentiality
Address/Resolve the various customer concerns effectively and efficiently All other adhoc duties as assigned

Requirements: