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- Lead project delivery from initiation to completion for customer implementations, ensuring value delivery.
- Maintain regular communication with project stakeholders regarding status updates, timelines, and potential risks throughout the implementation process.
- Conduct project kick-off meetings, planning sessions, and ongoing delivery discussions.
- Facilitate successful customer outcomes by collaborating across various teams.
- Enhance and manage Snyk's onboarding practices for optimal efficiency.
- Act as the liaison for customer technical requirements with both internal and external stakeholders.
- Work alongside Sales, Product Management, Engineering, and Support teams to expedite customer onboarding.
- A minimum of 3 years of experience in technical consulting or customer-facing roles, particularly in SaaS software implementation.
- Familiarity with the Software Development Life Cycle (SDLC) and DevOps methodologies.
- Ability to articulate complex technical concepts clearly.
- Genuine interest in application security and a developer-first mindset.
- Experience with Continuous Integration/Continuous Deployment (CI/CD) and DevOps tools.
- Proven consultative and technical skills in integrating people, technology, and processes.
- Strong communication abilities, organized approach to problem-solving, and expertise in relationship-building and project management.
- Willingness to travel as necessary for the role.
- Proficiency in scripting languages such as Python, JavaScript, or other modern programming languages.
- A degree in Computer Science or related field with programming experience.
- Experience in roles such as technical account manager, solution architect, or sales engineer within the realms of Application Security, Continuous Integration, or DevSecOps.
- Possession of security certifications such as CEH, CISSP, or CSSLP.
- Experience with enterprise-level web development technologies and microservices.
- Flexible working hours, remote work allowances, and in-office perks.
- Generous vacation and wellness time off, along with comprehensive parental leave for all caregivers.
- Health benefits, employee assistance programs, and an annual wellness allowance.
- Country-specific life insurance, disability benefits, retirement plans, and allowances for mobile phones and education.
Senior Solutions Implementation Consultant - Singapur, Singapore - Snyk
2 months ago
Description
In today's rapidly evolving digital landscape, the demand for secure software development is paramount. Snyk, a leading developer security platform, is dedicated to empowering development teams to identify, prioritize, and remediate security vulnerabilities in their code, dependencies, containers, and cloud infrastructure from the outset. Our mission is to enhance global security by enabling developers to innovate swiftly while maintaining robust security practices.
As a part of our commitment to excellence, we are expanding our Customer Solutions team and seeking a Senior Solutions Implementation Consultant. In this pivotal role, you will collaborate closely with Development and Security leaders from our client organizations to elevate their security initiatives utilizing the Snyk Cloud Native Application Security Platform.
With our continued growth and an expanding customer base, there is an increasing need for our post-sales teams to ensure client success and deliver a premier onboarding experience.
Your Responsibilities:
Qualifications:
Preferred Qualifications:
At Snyk, we are committed to fostering a warm and inclusive environment that values diversity. We encourage applications from individuals who may be underrepresented in the tech industry. If this role resonates with you, we invite you to apply.
About Snyk:
Snyk is dedicated to creating an engaging and inclusive workplace where our employees can thrive as we unite behind our mission to enhance digital security. We offer a range of employee resource groups and global benefits designed to support our team members' health, wellness, financial security, and work-life balance.
Benefits & Programs: