Admin & Marketing Officer - Singapore - NEXUS POINT INVESTMENTS PTE. LTD.

Description

Requirements:

· Attend to phone/emails and enquiries from customers.

· Liaise with customers on new application and/or renewal of Tenancy Agreement.

· Liaise with customers on termination such as deposit refund form, check out of workers.

· Application and renewal of customers' Tenancy Agreement.

· Liaise with customer on new tenant procedures such as GIRO application, check-in forms.

· Building rapport and developing good relationships with customers.

· Perform administrative duties such as data entry to the Navision, handling emails, faxes, etc.

· Use NAV software to maintain customers data.

· Update weekly marketing report to Management.

· Follow-up & monitor on outstanding payment with customers.

· Update and check outstanding payment data spreadsheet daily.

· Issuing of Tenancy Agreement and IRAS stamping

· Invoicing such as checking of billing, generate recurring billing, print of invoices from the NAV System.

· Issuing of correspondences to customers such as Termination letter, Billing agreement, New Tenant Letter, Chasing payment letter, circulars, etc.

· Daily coordination with Dormitory operation teams and provide support to operation team when necessary.

· Maintain inventory of office stationery

· Proper filing to be done

· Support the marketing team in administration aspects when necessary

· Source quotation from suppliers

· Marketing-Advertising/Media/Brochures/Website

· Check Occupancy Record upon receiving from operation team on a weekly basis.

· Any other admin works deem necessary

Requirements:

Diploma in any field

Experience in administrative support in dormitory/ property management