ServiceNow Consultant - Singapore - HELIUS TECHNOLOGIES PTE. LTD.

Description

*Please note that this role is only open to Singaporeans due to the nature of the role*

Position Type: Permanent Position with Client

Work Location: Hybrid (Work from Home, Office or Onsite @ Customers' Office depending on the Project Phase)

Description

• Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
• Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Provide technical leadership and mentorship to the ServiceNow development team.
• Ensure the stability, performance, and security of the ServiceNow platform.
• Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
• Develop and maintain technical documentation, including system architecture, design, and procedures.

Requirement

• Must be a Singaporean citizen due to G50 security clearance requirements by the client.
• Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
• At least 2 to 4 years of hands-on experience with ServiceNow platform implementation and administration.
• Strong programming skills, particularly in Java, JavaScript, or similar languages.
• Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
• Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
• Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
• Good communication skills with strong people skills with the ability to interact effectively with stakeholders at all levels. Comfortable working with geographically dispersed offshore and cross-functional teams.
• ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.
• Demonstrated leadership and managerial experience in a supervisory capacity is a plus.

Almira | Recruitment Consultant

Email: -| Office Telephone: +65

EA Personnel Registration Number: R

Singapore Employment Agency Licence No: 11C337