Director, Order Management - Singapur, Singapore - CARGOTEC

    CARGOTEC
    CARGOTEC Singapur, Singapore

    1 month ago

    Default job background
    $120,000 - $180,000 per year Retail
    Description

    Purpose of the position

    Manage, monitor and support CSP AMER, SGME and SGMB orders

    Main tasks and responsibilities

    Order Processing

  • QSR/CR – Order processing
  • RUP – Order processing
  • SR (SCS) Repair – Order processing
  • Jira – ticketing and processing
  • RUP planner report & RUP monthly billing
  • Basware Invoice checking & review
  • Vendor/Customer Creation
  • Follow-up on open service order
  • Tag/link spreader SN to service order
  • Coordinate shipment/deliveries and shipping documents
  • Support spare-parts warranty claim via Jira & return orders
  • Recharge inter-company, credit note or debit – order processing
  • Monthly timesheet

    • Others

  • Support the Senior Manager in achieving departmental and organisational targets
  • Update and maintain work instruction and Standard Operating Procedure
  • Meeting individual and department KPIs and PDP targets

    • What you'll need to succeed

    Education

  • Diploma/University Degree in Business Administration/Supply Chain Management

    • Experience

  • Knowledge of SAP, JIRA, Bromma Select, Basware, Bromma Backyard and Salesforce
  • Knowledge of Microsoft office & G Suite
  • Knowledge of Incoterms and shipping processes
  • Knowledge in Credit terms

    • Competencies

  • Decision Making – able to make decision on all daily task & some ad-hoc situation
  • Problem Solving
  • Communication
  • Teamwork
  • Multi-tasking
  • Willing to travel for oversea assignments if needed
  • Communication with colleagues and customers
  • Email writing

    • Others

  • Able to handle stress
  • Positive thinking
  • Singaporeans only

    • You will be part of

    We offer you an opportunity to put your skills and experience into work and make an impact on our global organisation. You will work with great colleagues from various backgrounds, inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it