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Financial Operations Analyst - Singapore - Beyondsoft International Singapore Pte Ltd

Beyondsoft International Singapore Pte Ltd Singapore

1 month ago

Full time $60,000 - $80,000 per year Accounting / Finance

Position Title : Financial Operational Analyst
Location : Singapore

Responsibilities :

Management of eMemo/Contract activities and operational support tasks.
Facilitating smooth onboarding and offboarding of staff within the Service Recovery team including provisioning of necessary resources.
Tracking and managing incident/problem tickets, collaborating with the STSS/Finance teams to provide necessary support and coordination
Handling semi-technical tasks, mainly on level 1 technical support
Efficient operational support leading to timely incident resolution.
Effective management of administrative tasks, ensuring smooth operations within the Service Recovery unit.

Requirement :

Bachelor's Degree in Computer Science or Information Technology, or a related field.
Minimum 2 yeas of experience in level 1 technical and operational support
Experience in financial industry settings, with a focus on technical documentation and IT operation e.g. incident management.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Ability to multitask effectively and manage semi-technical tasks.
Experience with eMemo/Contract activities, staff onboarding/offboarding, and incident/problem ticket tracking.