Associate Engineer - Singapore - JJ CONSULTING SERVICES
Description
Our Client is an established company in Singapore, who is seeking to recruit Associate Engineers to join their Engineering teams.
Associate Engineer (Telecommunications)
**Job Description:
Key Roles & Responsibilities
- Responsible for field work maintenance operations.
This includes maintenance of lines (VIP and VVIP) and co-ordination with various operation support units for prompt and first-time right service restoration.
- Manage a team to monitor, track, and assign trouble tickets to field staff, manage contractor and follow up on any escalation to resolve faults within targets.
- Provide technical solutions on maintenance issue to other business unit and to customer, where applicable.
- Install and maintain of customer premise radio communication equipment to support radio voice service at offshore islands
- Conduct training to staff to acquire technical knowledge for provision and maintenance of phone service as well as safety aspect.
- Compile reports, charts, and graphs to describe, interpret and analyse findings of trouble tickets to assist in manpower planning, reduction of fault rate and operations improvements.
- Prepare monthly statistic and report to supervisor/manager
- Perform any other tasks as assigned by the supervisor/manager
- Diploma in Engineering, preferable in Electrical/Electronics, infoCommunications Technology or its equivalent.
- Possess strong customer service orientation and effective interpersonal skills.
- Good work attitude, teamwork, well organized and willing to learn.
- Able to handle work pressure well in a fast paced environment
- Knowledge of Microsoft Office Applications such as MS Excel, Word, Access, Power Point and Project.
- Fresh graduates with a passion in Engineering are welcome to apply
EA Licence No: 12C6207
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