No more applications are being accepted for this job
- Strong in troubleshooting, End user support, Performed Desktop Support services to users
- This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
- Perform imaging/re-imaging
- Perform asset inventories
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)
- Document standards and procedures (where necessary) Strong in troubleshooting , End user support, Performed Desktop Support services to users. Strong in troubleshooting the Pcs, Laptops, Printers, Desktop, perform troubleshooting for client platform, any other ad hoc duties assigned or require
Entry Level IT Technician - Singapore - ITCAN Pte Limited
