Cloud Solution Architecture - Singapore - Microsoft

Responsibilities
Key responsibilities include:

Lead architectural review on a per-customer and per-workload basis to determine triage priority and technical feasibility across VM sizing, networking, performance, and long-term planning

Apply knowledge and customer insights to develop architectures to meet business and IT needs, and incorporate short term and long-term architectural management and planning best practices

Create scale in the CSU and other technical communities in APAC by coaching account teams, building reusable technical guidance and artifacts and conducting knowledge sharing sessions

Develop and improve customer-centricity and efficacy of Microsoft programs for customer planning. Drive effective communications across stakeholders

Be an advocate and coach for account teams of key strategic customers to maintain a proactive capacity governance with customers, and orchestrate the demand signalling for those key customers and stakeholders

Ensure all solutions leverage the design and operations guidance according to the Well-Architected framework across all pillars, including performance efficiency, security, operational excellence, reliability, and cost optimization

Run Architectural Design Sessions to build optimisation plans, resilient architectures supporting multi region solutions

Be the Voice of the Customer; Share insights and best practices, and connect with Engineering and Business teams to remove blockers
Strategy and Leadership

Partner with stakeholders to identify root problems (e.g., root-cause analysis), define the program/ process strategy, gather requirements, identify resource needs, create the project plan and targets, and work across teams to align on the plan.

Work with cross-functional stakeholders to plan, design, execute and manage programs/ processes through the project management cycle and produce collateral to incorporate stakeholder needs and ensure the business objectives are met.

Leverage data and performance metrics and Key Performance Indicators (KPIs) to demonstrate the value of the program/ process and show business impact.

Manage the programs/ processes to meet objectives, participates in pilot programs to ensure smooth implementation, and escalates to appropriate stakeholders to remove obstacles.

Lead APAC business reviews for architectural planningt, run regular rhythms to identify best practices and gaps, and make improvements accordingly.

Qualifications
Experience Required: Education, Key Experiences, Skills, and Knowledge:

Professional

5+ years of success in consultative/complex technical sales and deployment projects, architecture, design, implementation, and/or support of highly distributed applications. Required

5+ years of public cloud expertise designing and maintaining data workloads leveraging IaaS and/or PaaS offerings across Azure, AWS or GCP. Required

Relationship Building. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects. Required

Problem Solving. Ability to solve customer problems through cloud technologies. Required

Collaboration and Communication. Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Required

Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, Administrators and Developers) Required

Fluent in English Required

Technical

10+ years of related experience in: Senior Technical/Sales/Leadership Roles, Business Transformation, Coaching Solution Sales, Strategic Planning, Strong Business Analysis Skills (understands financials, capacity management processes, scorecards and key performance indicators) Preferred

Enterprise-scale technical experience with cloud (preferably Azure or GCP/AWS) and hybrid infrastructures, architecture designs, migrations, and technology management Required

Experience with management of cloud infrastructure solutions (e.g. Windows and Linux IaaS, SAP, VMware, BCDR, Security, Management, Storage, Networking, OSS, containers, HPC, and Infra as a code technologies) Preferred

Experience and understanding of large-scale application portfolios in enterprise-wide environments (including migration of on-premise workloads to the cloud) Preferred

Experience with scalable architectures using Azure App Service, API management, serverless technologies, container orchestration (e.g. Kubernetes, Cloud Foundry etc.), API management, microservice frameworks, SDKs etc. Preferred

Enterprise-scale technical experience with cloud native app hosting through software design, development, deployment and app refactoring/migrations Preferred

Big Data and Data Warehouses experience including Azure Synapse Analytics (formerly Azure SQL DW), Snowflake, GCP's Big Query, AWS Redshift Preferred

Advanced Analytics experience with Azure Synapse Analytics, Azure Databricks, Azure HDInsights, Amazon EMR and data visualization tools (i.e. PowerBI, Tableau) Preferred

Competitive Landscape. Knowledge of cloud development platforms

Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs Preferred

Education

Bachelor's degree or equivalent work experience, MBA/Masters a plus with focus on business administration, economics, finance, organizational management, business management Preferred

Certification of a major hyperscale Cloud (e.g. Microsoft Azure AZ-303/304, AWS SA Professional) Preferred

Certification in one of the following technologies: Cloud, web application development, cloud-native application architecture (e.g. containers, microservices, API management), modern software development techniques like DevOps and CI/CD tool chains (e.g. Jenkins, Spinnaker, Azure developer services, GitHub) and container orchestration systems (e.g. Docker, Kubernetes, Cloud Foundry, Azure Kubernetes Service, GitHub) Preferred
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.