Receptionist - Singapore - 57 EMPLOYMENT AGENCY PTE. LTD.

Wei Jie

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Wei Jie

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Description
To check-in and check-out hotel guests with the issuance of rooms and keys efficiently.

  • Perform all checkin and checkout tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Job Requirement:


  • Work experience as a Hotel Front Desk Receptionist.
  • Able to work independently and as a team.
  • Able to speak and write English/Mandarin
  • Able to work during weekends and holidays.
  • Able to work night shift.
  • Able to work on rotating shift.
  • Able to work on public holiday and weekends
  • Good interpersonal and communication skills

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