Entry-level IT Support Specialist - Singapore - PAGE PERSONNEL RECRUITMENT PTE. LTD.

    PAGE PERSONNEL RECRUITMENT PTE. LTD.
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    $30,000 - $45,000 per year Technology / Internet
    Description
    Roles & Responsibilities
    • Great working environment and collaborative members
    • Opportunity to work with an experienced engineering team

    About Our Client

    Our client is the global frontrunner, designs, produces, and sells a comprehensive selection of personalization solutions tailored for plastic cards, encompassing personal data printing and various encoding options.

    Job Description

    • Provide technical support (assistance and advising) to end users, partners, and subsidiaries throughout the year while ensuring customer satisfaction
    • Participate in the development of products (Software, Hardware) to share a customer/technical perspective.
    • Validate and receive RMA returns
    • Apply the warranty and repair products and spare parts returned for after-sales service
    • Prepare and send reports, quotes, credits and ensure liaison with the commercial department and technical support

    The Successful Applicant

    • Good customer satisfaction by providing technical support and repair
    • Competencies in computing hardware, software, network, programming
    • Experienced of After-Sales Service/Technical Support and/or Systems Industries

    What's on Offer

    As a growing company with a tightly-knit team, they respect and listen to all the employees. You will get the chance to make an impact by having your voice heard by everyone. You will get the chance to enjoy a high level of autonomy at work.

    Contact

    Winson Low (Lic No: R / EA no: 18C9065)

    Quote job ref

    JN

    Phone number

    Page Personnel Recruitment Pte. Ltd.| Registration No C

    Tell employers what skills you have

    Negotiation
    Troubleshooting
    Microsoft Excel
    Aftersales
    .NET
    Autonomy
    Hardware
    Data Center
    Power Management
    Product Management
    Revolution
    Warranty
    Customer Satisfaction
    Electronics
    Technical Support