Jobs

    Govt Call Centre Officer - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.

    PERSOLKELLY SINGAPORE PTE. LTD.
    PERSOLKELLY Singapore Pte Ltd background
    Description
    Roles & Responsibilities

    Govt Survey Experience Officer

    Salary: $3000 per month

    Working days: 5 days per week across Monday - Sunday

    Working hours: Up to 44 hours per week

    Work location: Clarke Quay / Novena

    Contract duration: till December 2024 (extendable)

    Responsibilities:

    • Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
    • Compile, record, input survey returns and data accurately into the system
    • Conduct data verification of completed survey cases to ensure accuracy and reliability of data
    • Establish and maintain relationship with respondents throughout the project period
    • Ensure that the given KPI are being met based on the project timeline
    • Provide status report to the supervisor

    Requirements:

    • At least 1 year experience in administrative & customer service
    • Prior experience in call center environment will be beneficial
    • Able to work in a fast paced environment & achieved assigned targets/KPIs
    • Well spoken and good verbal/written communication skills
    • Proficient in MS office, especially Excel

    Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

    We regret to inform that only shortlisted candidates will be notified.

    By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

    PERSOLKELLY Singapore Pte Ltd


    • RCB No E


    • EA License No. 01C4394


    • Reg No: R Lok Ding Hann)

    Tell employers what skills you have

    Customer Service Skills
    Dispute
    Interpersonal Skills
    Administration
    Reliability
    MS Office
    Voice Services
    Project Timeline
    Communication Skills
    Excel
    Customer Service
    Case Management
    Job Search
    KPI
    Call Center

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