- Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
- Compile, record, input survey returns and data accurately into the system
- Conduct data verification of completed survey cases to ensure accuracy and reliability of data
- Establish and maintain relationship with respondents throughout the project period
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
- At least 1 year experience in administrative & customer service
- Prior experience in call center environment will be beneficial
- Able to work in a fast paced environment & achieved assigned targets/KPIs
- Well spoken and good verbal/written communication skills
- Proficient in MS office, especially Excel
-
Centre Officer
12 hours ago
BLUETREE EDUCATION LEARNING CENTRE (KING) PTE. LTD. SingaporeThis is a full-time on-site role located in Singapore. As a Centre Officer at BlueTree Education, you play a vital role in the daily operations of our education centre. Your responsibilities encompass various aspects from managing student affairs and facilities to driving sales, ...
-
Call Centre Officer
1 week ago
SEARCH INDEX PTE. LTD. SingaporeCall Centre Exp · - Office Hour / 5 Days Work Week including Weekends · **Responsibilities**: · - Handle inbound calls and perform outbound calls to customers on callback request · - Proper recording of conversation with customer in the call centre system · - Achieve individual a ...
-
Call Centre Officer
6 days ago
SEARCH INDEX PTE. LTD. Singapore**Call Centre Experience**: · - **Office Hour / 5 Days Work Week (including weekends)** · **Responsibilities**: · - Handle inbound and outbound calls · - Proper recording of conversation with customer in the call centre system · - Achieve individual and team KPI set by the manage ...
-
Contact Centre Officer
1 day ago
RW CRUISES PTE. LTD. Singapore**Responsibilities**: · - Involving booking processes and cabin allotments. · - Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued. · - Understanding and striving to meet or exceed call centre metric ...
-
Call Centre Officer
4 days ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a Global MNC company in the Manufacturing industry. Due to their current expansion plan, they are looking for a Call Centre Officer to join their Customer Service team, in hopes of developing the current high performing team. They are located in the East · - easil ...
-
Call Centre Officers
1 week ago
SIMBA TELECOM PTE. LTD. SingaporeWe are looking for Individuals who have a desire to help resolve issues over the Phone. Ability to "smile" thru the Phone is an important Pre-requisite. · - Handle customer service hotline and provide excellence customer experience · - Resolve customer queries efficiently and esc ...
-
Call Centre Officer
1 day ago
RECRUIT LYNC PTE. LTD. Singapore**Info can be shared ATM: -** · - Basic UP $$2.2K (With Relevant Exp) · - 5.5 Days office hours · - Ubi · **Your Responsibilities: -** · - Attend to customers' phone enquiries and calls deployment · - Provide service reservations · - Coordinate breakdown site services for custome ...
-
Call Centre Officer
1 week ago
TOSS-EX PTE. LTD. Singapore**Call Centre Officers / CCTR Officers (36 Headcounts)** · We have received industry recognitions for customer service excellence and innovation, with numerous wins in the CCAS (Contact Centre Association of Singapore) Regional Contact Centre Awards. Most notably, we won 6 Golds ...
-
Call Centre Officer
1 day ago
KAH MOTOR COMPANY SDN. BERHAD. SingaporeWe are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service. · **Responsibilities**: · - To attend to customers' phone enquiries and calls deployment. · - To provide se ...
-
Command Centre Officer
12 hours ago
WSH Experts Pte Ltd SingaporePublished- August 11, 2023- Location- Singapore, Singapore- Job Type- Full-time**Description**: · **Job Description & Requirements**: · i) To conduct surveillance on online platforms. · ii) The officer shall compile reports for review to authority · iii) Respond to the feedback a ...
-
Command Centre Officer
3 days ago
CVISTA HR CONSULTING PTE. LTD. SingaporeResponsibilities: · - Handle inbound/outbound calls including feedback and enquiry from Public, EMSU, HDB/Commercial Operations and Technical Team. · - Record all feedback and incidents reported to Command Centre onto the Daily Report. · - Check and monitor the smooth running of ...
-
Contact Centre Officer
3 days ago
ARF (ASIA PACIFIC) PTE. LTD. Singapore**Responsibilities**: · - Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests f ...
-
Call Centre Officer
4 days ago
PERSOLKELLY SingaporeLeading Utilities Group company · **Salary**: Up to $2300 + bonus package · Duration: 9 months extendable/convertible · Working Location: Kallang Sector · Working hours: 08.00am - 5.30pm or 08.00am - 6.00pm (Monday to Friday) · Job Duties · - Manage customer's enquiries from our ...
-
Contact Centre Officer
1 week ago
IDP Education Ltd SingaporeAn ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training._ · - We are ...
-
Command Centre Officer
1 week ago
WSH Experts Pte Ltd SingaporePublished- July 3, 2023- Location- Singapore, Singapore- Job Type- Full-time**Description**: · **Job Description & Requirements**: · i) To conduct surveillance on online platforms. · ii) The officer shall compile reports for review to authority · iii) Respond to the feedback and ...
-
Command Centre Officer
1 week ago
WSH EXPERTS PTE LTD Singapore**Job Description & Requirements** · i) To conduct surveillance on online platforms. · ii) The officer shall compile reports for review to authority · iii) Respond to the feedback and assign Teams to follow up · iv) Proper Maintenance for Call records · Job Requirements: · Famili ...
-
Call Centre Officer
1 week ago
TEMPSERV PTE. LTD. Singapore**Responsibilities**: · - Reports to the team lead and contact centre manager · - Assist in the documentation of operational procedures · - Respond promptly to and record details of customer enquiries · - Handle and resolve issues raised by customers and record details of actions ...
-
Call Centre Officer
5 days ago
RECRUITPEDIA PTE. LTD. Singapore**Location: North** · **Working hours: Mon - Fri, Office hours, alternate Sat** · **Commitment period: 1 year** · **Duties**: · - Answer incoming calls · - Provide excellence customer service · - Handle customer's enquiries and problems · - Other ad-hoc duties as assigned · **Req ...
-
Call Centre Officer
1 week ago
PERSOLKELLY Singapore SingaporeHandle enquiries from callers · - Attend to calls in professional manner · - Ensure enquiries are attended to, according to guideline · Our esteemed client is looking for Customer Service Associate. · **Responsibilities**: · - Handle enquiries from callers · - Attend to calls in ...
-
Command Centre Officer
1 day ago
WSH EXPERTS PTE LTD SingaporeJob Description & Requirements · i) To conduct surveillance on online platforms. · ii) The officer shall compile reports for review to the authority · iii) Respond to the feedback and assign Teams to follow up · iv) Proper Maintenance for Call records · Job Requirements: · Famili ...
Govt Call Centre Officer - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesGovt Survey Experience Officer
Salary: $3000 per month
Working days: 5 days per week across Monday - Sunday
Working hours: Up to 44 hours per week
Work location: Clarke Quay / Novena
Contract duration: till December 2024 (extendable)
Responsibilities:
Requirements:
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Lok Ding Hann)
Customer Service Skills
Dispute
Interpersonal Skills
Administration
Reliability
MS Office
Voice Services
Project Timeline
Communication Skills
Excel
Customer Service
Case Management
Job Search
KPI
Call Center