Group Account Director - Singapore - ELMWOOD BRAND CONSULTING PTE. LTD.

ELMWOOD BRAND CONSULTING PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

GROUP ACCOUNT DIRECTOR:

Company Profile:

Elmwood has merged with H&M and a new global design agency model unveiled, combining expertise in creating distinctive, dynamic brands within MSQ's digital content and distribution infrastructure.

As an agency our goal is to be an invaluable agency partner to our clients and help them grow their brands based on evidence based marketing principles.

With access to MSQ's broader capability set, particularly in digital and tech, we bring greater insight and channel specific expertise to meet the needs of today's leading brands.

As a Group Account Director you are dedicated to building long lasting relationships, strategic and profitable client

relationships.

You have insights, can 'talk the talk' with clients, show commercial leadership and define what is right for Elmwood through effective strategies.

Clients need you in the room to have a quality conversation, and you're

comfortable negotiating.

You're a leader in a fast-paced environment who takes control, spending a fair amount of time directing those around you.

You are self-motivated with an entrepreneurial mindset to embrace company spirit of growth and progress.

To be a truly great Group Account Director at Elmwood your focus will be on:

_Relationships _:
You understand what great client service looks, delivering it everyday through leadership of your team. You immerse yourself into the client's business. You develop a profitable industry network around you.

_Creativity _:

You are a reservoir of knowledge, and constantly come up with new and interesting ways to delight your clients.

You use the talent around you to provide strategic delivery.

_Effectiveness _:
You resource projects well, ensuring you hit all financial and custodial targets. You have grown great client relationships and can now leverage these to unearth new opportunities.

The Role in Detail:

STRATEGIC ACCOUNT MANAGEMENT

Long term and day to day hands

- on project management of one large account and/or multiple accounts

Lead 45 key clients (brands) relationships
Strong strategic development and recommendations on branding and project related initiatives (actual projects/briefs) and pitches
Support in research, planning and new business activities
Drive new business and farming, strategic planning and brand consulting related projects
Observe regular industry trends and best practices to fulfill your role as the client's brand guardian

CLIENT RELATIONSHIP MANAGEMENT

Primary relationship owner with an eye towards developing long term relationships, developing new relationships and increasing revenue significantly beyond initial engagements
Develop strategies and processes/approaches to increase client satisfaction
Manage client expectations/communications, expand client relationships as well as effective comprehension and delivery of expectations
Effectively manage all aspects of client and internal/external communications and endtoend deliverables to ensure that projects and delivered on

- time, on -budget and exceeding expectations

PROJECT MANAGEMENT

Ability to manage multiple, highly complex projects simultaneously across multiple clients
Holistic understanding of client/projects' impact across all departments not just your own projects
Lead the implementation of 4D, ensuring client management team understands the process and can explain its value to Clients
Manage Client relationships in line with H&M philosophy, tools and process
Effective resource planning that is optimal across functions

BRIEFS, PROPOSALS AND FINANCIAL MANAGEMENT

Prepare proposals, estimating costs (including costing strategy), timelines and case studies
Translate and/or write strategic/effective Creative and Production Briefs to ensure the successful delivery of assignments
Clarity and persuasion of proposals
Effectively manage implementation end of the projects as well as 3rd party suppliers/vendors (supported by Production team)
Gather, monitor and manage project status and billing information
Support the development of internal processes to improve efficiency
Group level P/L responsibility achieving targets whilst maintaining optimum cost ratios for profitability
Ensure healthy cashflow and on time payment

PEOPLE/TEAM MANAGEMENT

Participate in hiring new client services employees and work with MD to assess and compose client teams
Provide direction and development to team members ensuring performance is managed in line with the performance review process (junior, peer and senior)
Strong mentoring and leadership skills

Desired Skills and Expertise:

Strategic thinker and doer
An amazing networker, talking the talk and delighting clients
Innovative, an idea generator
Deep packaging experience
2D graphics and 3D structural design
Strong written and presentation skills especially in English and preferably Mandarin as well
Ability to manage mult