IT Business Analyst - Singapore - SAKSOFT PTE LIMITED

    SAKSOFT PTE LIMITED
    SAKSOFT PTE LIMITED Singapore

    3 weeks ago

    Default job background
    $60,000 - $100,000 per year Technology / Internet
    Description
    Roles & Responsibilities

    Academically qualified in IT related domain – Computer Science/Info Communications/System Analysis/similar

    Sound knowledge of UC applications design/development/testing and support area

    Managed and/or developed applications that leverage Avaya's appliances for use by Contact Centre

    Relevant experience more than 6years

    At least 8 years of hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager.

    Knowledge on Tetherfi Products will be added advantage

    Experience in working with the following technical platforms / programming languages - Linux, Shell Scripting, SQL Server

    Implementation experience in Avaya Contact Centre Products is a MUST.

    Independent, proactive and self-starter with excellent interpersonal and communication skills.

    Strong analytical and good problem-solving skills.

    Ability to work in a fast-paced and team-oriented environment.

    Must be a team player

    Tell employers what skills you have

    Customer Relationship
    Customer Relationship Management CRM
    Relationship Management
    Scripting
    UC
    Cantonese
    Office Administration
    Avaya
    Application Support
    SQL Server
    Attention to Details
    Teamoriented
    Communication Skills
    Customer Oriented
    Team Player