Assistant Manager, Euc Collaboration Specialist - Singapore - Experis

Experis

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

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Responsibilities:

Lead ongoing projects for end user workspace to enhance the experience of collaboration, mobility, performance, security, and service level.
Contribute in the development of digital workspace and desktop engineering.
Provide expertise to regional teams and collaborate with Japan head office stakeholders.
Provide timely escalation and resolution of major issues to management and Head Office teams.
Act as liaison between end users and IT team to understand business requirements for enduser services, design and implement new solution or enhancements.
Partner with planning section to ensure alignment of all platform architecture processes, standards, strategies and roadmap.
As a solution architect, understand and realize target architectures and coordinate with internal teams, partners/vendors and key stakeholders.
Prepare and present regular project reports and documentations.
Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.

Job Requirements

Bachelor's Degree in IT, Computer Science or equivalent with min. 6 years of experience supporting IT End User Service in a large organization.

Microsoft certification

Intune, MS 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
ITIL Certification with good understanding of ITIL Change, problem, and incident management frameworks.
Indepth knowledge on Microsoft 365, Group Policy, Active Directory Trusts, Active Directory Sites and Services, DNS, DHCP, and DFS.
Knowledge in ID authentication architecture to achieve Sign On between onpremise and private cloud environment.
Knowledge and practical experience with Microsoft Intune and Windows 10 OS control.
Proven experience in solution, architecture, design for client OS engineering, virtualization.
Proven experience in collaboration and workgroup for project delivery.
Prior working experience in a bank or financial institution.
Good communication, interpersonal and presentation skills.

Goel Navneet License No: 02C3423

Personnel Registration No:
R1982194