Retail Supervisor - Singapore - HTZ RESOURCES

Description

Your Role

We are looking for

an experienced Retail Supervisor

to lead, manage and motivate a retail associates team.

What Will You Do

To develop operations plans for their teams and make sure those plans are executed.

To lead, manage and motivate a team of Retail Associates.

To prepare and update duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.

To coach and train Retail Associates on GLOB+ system usage.

To conduct daily briefings to team members before the start of shift duty.

To provide the team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills.

To lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering.

To manage and improve the SOP and procedures related to inventory management at the assigned stores level.

To attend meeting and conferences when required.

Able to multitask, while also keeping the customer happy and satisfied.

To perform any ad-hoc duties assigned by the superior.

What Do We Want

At least 3 years of travel retail or retail supervisory experience.

Have excellent customer service and leadership skills.

Possess a professional and pleasant personality.

Good interpersonal and communication skills.

Able to work rotating shift on weekends and public holidays.

5 days work week.

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