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- Answering incoming and outgoing calls
- Book appointments via phone calls, faxes and emails
- Assisting in rescheduling, cancelling, re-booking and reminding of appointments when required
- Directing calls to internal and external stakeholders
- Handling and resolving complaints
- Providing call back service to callers
- Min N / O / A Lvl / Nitec
Call Centre Associate - Singapore - RECRUIT EXPRESS PTE LTD
Description
Roles & ResponsibilitiesWe are looking for a Contract - Long Term Call Centre Associate to outsource to our healthcare clients.
Job Requirements:
All qualified applicants, please send in your resume to:
Nicole Ang (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No W | EA License Number: 99C459
Tell employers what skills you haveCustomer Service Skills
Customer Service Oriented
Outsourcing
Interpersonal Skills
Healthcare
Administration
Team Player
Customer Service
Case Management
Directing
Call Center