Account Manager - Singapore - Singapore Post Ltd

Singapore Post Ltd
Singapore Post Ltd
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description
Job Description


The Account Manager (AM) is responsible for managing and maximizing SingPost's business result from the assigned accounts and business development through a combination of world class account management, business development, and consultative selling.

The AM is responsible for developing relationships and effective solutions to ensure revenue growth, retention and customer satisfaction, in order to achieve the assigned sales, volume and financial targets.


Specific Accountabilities:

  • To develop, manage and execute an account development plan in accordance with goals and objectives for the account, including acquisition of new business, maintenance of existing business and maintaining or improving profitability.
  • Sell full range of Logistics solutions; from postal to courier services.
  • Accountable in providing concise, data/factdriven information and analysis on opportunities, issues, trends and financial results inclusive of identification of alternatives and options.
  • Ensure that the accounts are serviced and managed properly and is positioned to grow and gain profitability in accordance to the account plan. This is done through direct and frequent contact with operating management to know the current state of service delivered to the account.
  • Highlight and bring attention to shortfalls as early as possible and to make recommendations to operating management at all levels for the placement of resources, plant and equipment in order to adequately service the account.
  • Update opportunities and pipelines in CRM and provide accurate Sales forecast.
  • Any other duties assigned.
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