Customer Service Manager - Singapore - HOUSE OF SB PTE. LTD.

    HOUSE OF SB PTE. LTD.
    HOUSE OF SB PTE. LTD. Singapore

    1 month ago

    Default job background
    $48,000 - $72,000 per year Customer Service / Support
    Description
    Roles & Responsibilities

    Job Responsibilities:

    · Assist in the opening and closing procedures of the restaurant

    · Ensure overall cleanliness of the restaurant

    · Work closely with the service crew and the kitchen to ensure that the restaurant is operated efficiently

    · Providing responsive and courteous service to customers through excellent service

    · Check on customers and their satisfactions towards meals

    · Handle basic customers complaints

    · Ensure that food and beverage orders are arrived in a timely manner

    · Establish good rapport with guest to build guest loyalty

    · Ad-hoc duties or of any other kind

    Job Requirements:​

    · Candidate must possess at least Professional Certificate/NiTEC in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent

    · Min 3 Year(s) of working experience in the related field is required for this position

    · Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent

    · Able to work in fast pace working environment and shift schedule (including Saturday, Sunday and PH)

    Tell employers what skills you have

    Coaching
    Mentoring
    Management Skills
    Leadership
    Control Valves
    Housekeeping
    Interpersonal Skills
    Inventory
    Problem Solving
    Administration
    Class 3 Driving License
    Customer Satisfaction
    Microsoft Word
    Customer Service
    Instrumentation
    People Management