client services exec - Singapore - AEON SEARCH CONSULTING PTE. LTD.

    AEON SEARCH CONSULTING PTE. LTD.
    AEON SEARCH CONSULTING PTE. LTD. Singapore

    2 weeks ago

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    Description
    Roles & Responsibilities

    The candidate will be the first point of contact for all Client service needs and technical support enquiries primarily by telephone, email and CRM cases.

    Main Responsibilities

    · Responsible in providing excellent customer service to all clients

    · Technical support and access administration

    · Assist clients on funding and transfers

    · Trading Platform and Product assistance and queries

    · Client Reporting

    · Client data maintenance

    · Account updates and amendments

    · Responsible for handling and distributing incoming support and incident questions.

    Applicants who are keen to apply, pls send your resume to :

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    Tell employers what skills you have

    Customer Service Skills
    CRM
    Customer Service Oriented
    Customer Service Operations
    Administration
    Service Desk
    Team Management
    Bank Accounts
    Banking
    Customer Satisfaction
    Customer Service
    Call Center
    Technical Support