Collaboration & Productivity Engineer - Singapore - Millennium Management LLC

Millennium Management LLC
Millennium Management LLC
Verified Company
Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description
Collaboration & Productivity Engineer


Principal Responsibilities:

  • Provide operational and administrative support for the Collaboration infrastructure
  • Monitor and analyze system health, capacity and performance
  • Leverage ServiceNow to fulfill end user requests and resolve incidents
  • Work closely with various teams and vendors to troubleshoot issues
  • Analyze and improve processes through automation and workflows
  • Collaborate with the global infrastructure teams on projects, new services and features
  • Review and document existing infrastructure and procedures
  • Assist with escalation support for business critical systems
  • Participate in oncall rotation

Qualifications:


  • Minimum three years operations experience with Microsoft Exchange 2016/201
  • Experience with MDM and MAM (Blackberry UEM, Microsoft Intune)
  • Experience with M365 services (Azure AD, Exchange Online, OneDrive, Sharepoint Online)
  • Experience with Slack and MS Teams
  • Preferred experience with Cisco Ironport and Exchange Online Protection
  • Broad knowledge of Windows Server administration, network design, storage, load balancing
  • Powershell scripting skills
  • Operates with moderate supervision and exercises independent judgement in problem resolution
  • Excellent analytical and problem solving skills
  • Strong communication and interpersonal skills
  • Good team player willing to learn and participate with other
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