E-commerce Executive - Singapore - PUPUPULA PTE. LTD.

Description

• This is a remote job, 5 days a week, first team member in Singapore
• Direct report and work with founders
• Decisionmaking position Work and life balance environment

We are seeking team members to join us in expanding to Singapore, we need someone experienced in E-commerce, especially in mom and baby, children, furniture sector, good with customers, and familiar with logistics in Singapore and surrounding countries.

• Responsible for the growth of the Ecommerce business
• Manage eCommerce website and online marketplaces, logistics, sales & marketing
• Daily monitoring of order/delivery fulfillment, payments, inventory management, Backoffice inquiries, refunds or disputes in orders
• Answer and solve customers' questions
• Liaise with the designer to update ecommerce creatives (banner/artwork) for the promotional campaign
• Generate analysis and sales reports on a regular basis
• Uploading and maintaining product listings, including product images, product information (description, price, SKU), tagging of categories
• Coordinate with the marketing team to execute brand, marketing, and ecommerce activities.
• Maintain customer relationship databases
• Liaising with SEO/SEM agency when needed Any other ad hoc duties as assigned

• Minimum Diploma in Marketing, Media, Communication, similar or related field.
• A minimum of 2+ years of experience. Furniture, 3C, Designer brand, and Interior Design sectors will be preferred.
• Be familiar with Southeast Asia ecommerce industry trends, ecommerce platforms, E-Commerce enablers, and logistics.
• An allrounder in sales & marketing, and logistics, familiar with ecommerce platforms in Southeast Asia, not just Singapore.