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    Windows System Engineer - Singapur, Singapore - Interactive Brokers

    Interactive Brokers
    Interactive Brokers Singapur, Singapore

    6 days ago

    Default job background
    Description

    System Support Engineer Job Description

    You will be responsible for maintaining, troubleshooting, and supporting VMware VDI system and Windows Desktop issues. Additionally, you will collaborate with senior team members to support the VMware Windows Server Infrastructure, provide End User Computing (EUC) support, and handle application installations and support for Regional employees. Participation in the Root Cause Analysis (RCA) process for VMware and Windows issues is also part of your role.

    Key Technical Skills & Competencies

    • 5-10 years of Horizon View 7.x VDI End user support
    • 3-5 years of experience with Windows Server 2012-2016
    • 5-10 years of supporting Windows Desktop Operating Systems
    • 3-5 years of experience with VMware Horizon View and App Volumes
    • 5-10 years of working with Dell Desktop hardware
    • ...

    Non-technical Skills

    • Strong client service and professional client-facing skills
    • Excellent communication skills
    • Strong analytical and troubleshooting skills
    • Effective time management and organizational skills
    • Global financial organization experience

    Key Technical Skills & Competencies (Nice to Have)

    • Knowledge of Patch Management technologies
    • Experience with PowerShell
    • Working with Active Directory and Group Policy
    • Enterprise knowledge of Teradici or Dell Wyse Management console

    Company Benefits & Perks

    • Competitive Salary and bonuses
    • CPF Contributions
    • Medical insurance coverage
    • Annual Leave package
    • Modern work environment
    • Work-life balance
    • Career progression opportunities in a global company
    • Hybrid work arrangement

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