Storage Engineer - Singapore - OPENSOURCE PTE. LTD.
Description
Role :
Storage Admin
JOB DESCRIPTION:
(A) Professional Background
His/her responsibilities includes the following:
- System Management, Administration, Compliance and Support.
- Proactively manage and maintain Systems and services to maintain a 24x7x365 uptime in accordance to SLA.
- Develop and implement project plans, risk assessments and contingency plans.
- Maintain best practices on managing systems and services across all environments in accordance to compliance policies.
- Fault diagnosis, analysis and of logging information for reporting of performance exceptions.
- Proactively monitor system performance.
- Review or propose remediation solutions to address vulnerabilities identified and ensure the solutions are implemented in accordance to organizational policies
- Collaborate with other teams and team members to develop ways to improve the stability, security, efficiency, and scalability of the environment.
- Manage, coordinate, and implement software upgrades, patches, hot fixes on infrastructure managed.
- Provide afterhours support for Infrastructure related emergencies as well occasional weekend maintenance as part of the rotational duty support team.
- Maintain proper documentation according to organizational policies and practices.
- Maintain inventory and asset configuration documentation.
- Support audit and compliance activities.
- Generate periodic reports according to organization practices.
- Perform change and release management activities according to organization practices.
- Coordinate / Perform Level 1,2 and 3 support and service provisioning requests.
- Liaise with vendors, internal stakeholders and/or customers to identify troubleshoot, and resolve issues.
- Support other IT related activities when required.
- Diploma or Bachelor's Degree in related discipline.
- Possess a valid certification in Solaris Administration or equivalent.
- Min 1year relevant working experience in managing Solaris environment with Oracle Tseries (e.g. T5, T7) servers.
- Willing to stretch and learn other skillsets such as VMWare and Linux for systems that the team may be supporting.
- Good general knowledge of IT infrastructure including network, storage, servers and middleware (including, but not limited to Oracle Weblogic, IBM MQ, Apache Web).
- Good analytical and problem resolution skills.
- Willing to travel down to data centers when needed to support troubleshooting and remediation of issues.
- Able to communicate clearly both verbally and written in English.
- Willing to engage directly with business users on their IT systems infrastructure requirements.
- Able to work with support teams from IT suppliers to resolve technical issues.
- Must be a team player willing to help their peers to deliver team goals together.
- Capable of preparing internal training materials and documentation.
- Flexible and able to adapt to a rapidly changing environment.
- Positive, selfmotivated, resourceful individual who can complete tasks independently.
- Willing to explore and learn new methods of doing things.
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