- Proposing research topics, designs and plans in Service, Operations and Enforcement Management, especially to develop citizens' insights.
- Conducting research on key emerging trends in Service, Operations and Enforcement Management, and drawing insights that are contextualised for the Singapore public sector.
- Uncovering citizens' insights for Service, Operations and Enforcement Management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc.
- Managing WOG quantitative research, which includes designing the study, procuring of research partners, managing vendors and stakeholders, and sharing of results with agencies, PSD, and ServiceSG.
- Translating research insights into learning products such as articles, videos, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of Service, Operations and Enforcement Management to meet learning needs both within and beyond the classroom.
- Convening and facilitating communities (both online and face-to-face) to share best practices, and pertinent issues and challenges for the public sector Service, Operations and Enforcement Management communities.
- Designing and facilitating discussions on Service, Operations and Enforcement Management.
- Designing and implementing learning interventions for practitioners and leaders, such as:.Organising roundtables, seminars and lectures helmed by practice leaders and academics to raise awareness of current and emerging Service, Operations and Enforcement Management issues.
Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects. - We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse Service, Operations and Enforcement Management community.
- Possesses strong analytical skills
- Possesses strong written and oral communication skills to put across research in a way that engages our stakeholders
- Is able to engage and manage stakeholders at various levels.
- Is able to work both independently and in a team.
- Is self-motivated, innovative, enterprising and adaptable
- Has an interest in Service, Operations and Enforcement Management
- 2 to 3 years of experience in customer insights /market research/ consulting will be a plus
-
AVP VP Research Services Public Equities
Found in: Talent SG C2 - 4 days ago
GIC Singapur, Singapore PermanentGIC is one of the world's largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world's i ...
-
AVP/VP, Business Management Office Research Services, Public Equities
Found in: Talent SG C2 - 4 days ago
GIC Private Limited Singapur, SingaporeGIC is one of the world's largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world's i ...
-
Research Specialist, Longitudinal Research, TSRD
Found in: Foundit SG A2 - 3 days ago
Careers@Gov Singapur, Singapore Full time[What the role is] · We are a close-knit, high-performing, and multi-disciplinary research division in Singapore Public Service. We are expanding and are recruiting a Senior/Research Specialist to work with a range of research initiatives in Singapore's social service sector. Spe ...
-
Lead, User Insights
Found in: Foundit SG A2 - 2 days ago
Careers@Gov Singapur, Singapore[What the role is] · The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore's position as a global centre for business, innovation, and talent. We undertake investment prom ...
-
Associate Researcher
Found in: Talent SG 2A C2 - 1 day ago
New Life Community Services SingaporeRoles & Responsibilities · New Life Community Services is a social service agency in Singapore. We are passionate about servicing the community and mentoring the next generation. We currently operate three childcare centres, three youth hubs, and three student care centres as wel ...
-
Research Coordinator
Found in: Talent SG 2A C2 - 3 days ago
NATIONAL CANCER CENTRE OF SINGAPORE PTE LTD SingaporeRoles & Responsibilities · The Division of Supportive and Palliative Care is conducting research projects to improve health services for patients with cancer and other serious illnesses. The projects aim to develop, evaluate and implement novel models of healthcare service delive ...
-
Senior Manager, Academy
Found in: Talent SG 2A C2 - 3 days ago
DEMENTIA SINGAPORE LTD. SingaporeRoles & Responsibilities · This role will assist the Director of Community Enablement (CE) to provide leadership to the Dementia Singapore Academy, to ensure that education, training, research activities are in line with the overall strategic direction of Dementia Singapore (DSG) ...
-
Assistant Manager
Found in: Talent SG 2A C2 - 21 hours ago
Persatuan Pemudi Islam Singapura (PPIS) SingaporeRoles & Responsibilities · RED aims to better understand the local Muslim Women (MW) and provide evidential data to represent MW to other communities as well as offer recommendations on topics that affect MW. RED also aims to engage various partners and stakeholders on emerging a ...
-
ESG Analyst, Global Fund Manager
Found in: One Red Cent Asia eFC C2 - 21 hours ago
WilsonHCG Singapore Singapore Full timeAt our client's organization, Environmental, Social, and Governance (ESG) considerations are integral to their investment approach. Our client integrates ESG Analysts directly into their investment teams to collaborate closely with their portfolio managers. As our client expand t ...
-
Researcher (C3241)
Found in: Talent SG 2A C2 - 5 days ago
ETH SINGAPORE SEC LTD. SingaporeRoles & Responsibilities · Introduction · ETH Zurich is one of the leading universities of the world with a strong focus on science and engineering. In 2010 it established the Singapore-ETH Centre (SEC) in collaboration with the National Research Foundation (NRF) to do interdisci ...
-
Market Research Analyst
Found in: Talent SG 2A C2 - 1 day ago
BITSMEDIA PTE. LTD. SingaporeRoles & Responsibilities · About the role: · As a Market Research Analyst at Bitsmedia, your primary role will be to perform relevant research, market intelligence, competition, and consumer insights for our digital products. This also includes collecting and studying information ...
-
Associate Professor
Found in: Talent SG 2A C2 - 1 day ago
NANYANG TECHNOLOGICAL UNIVERSITY SingaporeRoles & Responsibilities · Nanyang Technological University (NTU) invites applications for an Endowed Professorship in Integrated Circuits Design, offering a stimulating and rewarding academic journey. We seek candidates at various career stages: a distinguished Professor with an ...
-
Professor (Practice Track) in Integrated Circuits Design
Found in: Talent SG 2A C2 - 2 days ago
NANYANG TECHNOLOGICAL UNIVERSITY SingaporeRoles & Responsibilities · Nanyang Technological University (NTU) invites applications for an Endowed Professorship in Integrated Circuits Design, offering a stimulating and rewarding academic journey. We seek candidates at various career stages: a distinguished Professor with an ...
-
Assistant / Manager, Office of Research (Research Collaborations)
Found in: Talent SG 2A C2 - 4 days ago
SINGAPORE HEALTH SERVICES PTE LTD SingaporeRoles & Responsibilities · You will be required to facilitate and support research activities, particularly in the area of research collaborations within the SingHealth Duke-NUS Academic Medical Centre (AMC). You will be involved in the review of contracts involving research proj ...
-
Research Intern
Found in: Talent SG 2A C2 - 1 day ago
IFAST FINANCIAL PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities · Assist Research Team in preparing of presentations and reports · Simple data mining and analysis · Update research databases · Attend meetings and write meeting briefs · Answer simple investment questions from financial advisors and c ...
-
Senior Executive, Family Medicine
Found in: Talent SG 2A C2 - 3 days ago
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. SingaporeRoles & Responsibilities · About the Centre for Research in Health Systems Performance (CRiHSP) · Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in ...
-
Manager, Family Medicine
Found in: Talent SG 2A C2 - 3 days ago
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. SingaporeRoles & Responsibilities · About the Centre for Research in Health Systems Performance (CRiHSP) · Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in ...
-
Research Engineer II
Found in: Talent SG 2A C2 - 2 days ago
NANYANG TECHNOLOGICAL UNIVERSITY SingaporeRoles & Responsibilities · The National Centre for Research in Digital Trust invites applications for the position of Research Engineer II. · Nanyang Technological University's National Centre for Research in Digital Trust (DTC) is a Trust Technology Research Centre to execute a ...
-
AVP, Senior Service Designer, Group Design
Found in: Talent SG 2A C2 - 2 days ago
DBS BANK LTD. SingaporeRoles & Responsibilities · What you'll be doing · You will keep us on our toes. Remind us to look away from the comfort of our screens and back at the reality—where our customers live. You will keep asking, 'what does the end-to-end user journey look like?'. You'll champion a col ...
-
Consultant, Service Design
Found in: Talent SG 2A C2 - 3 days ago
PSYKHE PTE. LTD. SingaporeRoles & Responsibilities · Service Design is a dynamic, rigorous approach to solving problems and PSYKHE is on a mission · to reimagine, reframe, create, and innovate by unlocking the power of design for our clients. · As a Service Designer, you will work closely with our clients ...
Researcher, Service - Singapore - GMP RECRUITMENT SERVICES (S) PTE LTD
Description
Roles & ResponsibilitiesWhat the role is
The research function advances thinking in service, operations and enforcement management for the Singapore public sector. As a researcher, you will design, plan and conduct research. You will also communicate the research insights to support the learning and development of public sector service practitioners and leaders, and help them develop and implement strategies to deliver excellent service, operations and enforcement.
Job Responsibilities
Job Requirements
Only shortlisted candidate will be notified.
To apply, please visit to and search for Job Reference: 23921
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766
Tell employers what skills you haveMarket Research
Oral Communication Skills
Classroom
Quantitative Research
Analytical Skills
Public Sector
Translating
GMP
Enforcement
Drawing
Adaptable
Interventions
Simulations
Consulting
Surveys
